WP Engine Hosting Review September, 2019
Is WP Engine The Right Host For You?
“Website Hosting Perfected” That simple and very memorable tag line pretty much sums up the WPEngine experience. They solely focus in on one CMS platform: WordPress – The world’s most popular CMS, and boy oh boy are they damn good at it.
WPEngine have truly become the masters of WordPress hosting.. They have everything from speed and security all the way through to having THE best customer service team I have ever had the absolute pleasure of dealing with – And trust me, I never normally call it a “pleasure” to deal with any host’s customer service team.
Detailed review of WP Engine Hosting
Focusing on WordPress only or taking on the world, that is like a comparison of a sniper rifle to a M16 Machine gun. Precision aim and spraying bullets at an insane rate, but not targeted at all. WPEngine has taken aim on a single target and delivered the goods, and some.
WPEngine as a company impresses me, I know I’m late to the party but following them for the last 9 months has provided a real insight into how to train your employees, something I would not normally associate with a website hosting provider. Let’s be honest.. How often have you been blown away and utterly impressed by your hosting provider? Could you count that on one hand, I sure can and this prompted this WPEngine review.
I’ve used many hosting providers in my time and they fall into two distinct categories: One being they get the job done and I carry on with business. The second category is the under delivery of service, and sadly I have had more poor experiences with hosting providers than good. That was my belief until I was put onto WPEngine, I wouldn’t say that I have associated the word over delivery with a website hosting provider before, until now!
If you’re looking to host a WP website and you’re the type of character that wants the best of the best then you are definitely in the right place with WP Engine. They are the stand out hosting service that can be scaled to meet the needs of your website. They aren’t the cheapest but with hosting you get what you pay for.
WPEngine has a very decent uptime recorded with minimal downtime, I think it is on par with other providers sitting around that 99.70% of overall uptime. In 9 months the total downtime hasn’t reached 2 hours Im happy with the uptime, and if I wasn’t WPEngine would gladly provide me with a free day for the time lost.
I personally have never seen my site go down or had any problems with it slowing down due to peak visitor times.
In comparison, we have reviewed other hosting providers in this price category who boast load speed of 1 seconds (or less). Generally speaking, 3 seconds is the minimum requirement so an average speed that’s just a little above that is acceptable without being sparkling.
Food for thought. 40% of people tend to get bored whilst waiting more than 3 seconds and click away. You need to look at optimizing your load speed with InMotion Hosting, just to be sure you don’t lose out.
WP Engine has near perfect reliability. They have put in place some of the highest quality infrastructure that includes top of the range hardware, software and security. And the reasons why RightMove and Network rail swear by WP Engine.
The figure they put on it is 99.9%. The reality is, you’d be extremely unlucky to have any server downtime at all and for many users they are likely to go through their hold time without ever having server downtime.
They achieve this level of reliability by being very demanding with their data centers, only using the most cutting edge technology, both for hardware and software.
“Providing world class service is one of our responsibilities”.
I find it fascinating that the hosting providers that charge more for their products and services, have better customer support reviews and company reviews in general than the cheaper alternatives. WPEngine claims to serve more than 2 million requests daily from around the world, they block 150 million malicious events and transfer 2 perabytes of data monthly. Ok WPEngine we get it, you guys are something unique in the hosting space.
In my experience hosting companies view their tech support teams as a call centre model, this is ass backwards and they should be looked at like an investment area I mean where do most of the reviews generate from? customer support.
Quoting WPEngine here “For us, Technical support is an investment area and not a call centre”. They go on to add this “And the people and teams we’re investing in support something amazing”. I can say that Ive not seen that on a hosting providers website EVER!
The bright side for WPEngine is that they are still growing, and with the processes they have a growth stage wont hurt them . They appear to be genuinely investing in customer support training, and improvement processes to make the service even better.
First you should probably know what hosting package you want
Generally speaking, WP Engine uses a model that is based on the number of visitors you have on the site during a monthly period. It allows you to scale your hosting as your audience grows. It means once you’ve joined WP Engine you don’t need to worry about any changes as your website becomes increasingly more successful.